A day after her deputy apologized for the failures with the Affordable Care Act insurance exchange, U.S. Health Secretary Kathleen Sebelius followed suit and told Congress that she shoulders the blame for the botched rollout.
CMS is communicating minimally with the thousands of insurance brokers who went through training for the 36 federally-run exchanges, while prominent ACA spokespeople including the president repeatedly fail to mention brokers as a viable exchange information source.
While the rest of the country was trying to access exchange websites on Oct. 1 and having no luck, something remarkable happened in Connecticut.
The choices that benefits professionals make now about the ACA are crucial.
John Lamb on two technologies that will help you keep pace with advancements.
A Towers Watson survey suggests HR use of mobile apps is rising slowly but steadily.
Eager to meet client needs - and keep their business - brokers hunt for info on exchanges.
Despite a CMS report Friday that nearly half of all applications completed so far are from the federally-run state exchanges, brokers on the front lines have a different perspective.
Acknowledging Thursday that the exchange system wasnt tested enough, CMS director of communications responded to issues brought up by government contractors earlier in the day on Capitol Hill.
As intelligence emerges about failed and rushed testing in the weeks leading up to the Oct. 1 launch of Healthcare.gov, an expert close to state-run exchanges says these issues may not be as easily fixed as the president alluded to on Monday.
Buck Consultants' Drew Crouch tells EBA that if the Healthcare.gov issues continue, Republicans may look to delay and defund the ACA again in January. He also discusses potential tax reform on Capitol Hill and how employee benefits might be affected.
California said 28,699 people were signed up in the states health insurance exchange in the first week, while New York had more than 40,000 sign up. But what did brokers have to say from the front lines?
Insurers are getting faulty and incomplete data from the new federal-run health exchange, which may mean some Americans wont be covered even after they sign up for an insurance plan.
Consumers couldnt access parts of the U.S. governments online insurance exchange Monday, after a weekend of technical upgrades failed to eliminate delays in the hobbled system at the heart of the health care overhaul.
Lessons from Massachusetts initial rollout of its exchange seven years ago may portend whats to come for national enrollment. While few are enrolled, 8.6 million people went to the main government website portal last week.