• Considering new benefits technology to boost the employee experience

    November 21, 2014

    Applying the appropriate technology to boost benefits engagement may also require managers considering that technology in light of consumerism, compliance, cost and culture.

  • Adopting benefits administration technology: What employers need to know

    November 19, 2014

    Any benefits technology employers adopt should always engage and educate employees throughout the entire benefit experience. Don’t offer access to technology simply for technology’s sake.

  • Where your tech dollars are going

    November 18, 2014

    EBA's first-ever technology survey reveals how benefits agencies plan to invest in internal systems.

  • Tech survey, part 2: What do benefit managers want?

    November 18, 2014

    On the whole, benefits professionals do feel a high level of satisfaction with the majority of technology they use, but shortcomings in end-user experience remain a frustration.

  • A 'cynical' look at private exchanges

    November 17, 2014

    Commentary: Are private exchanges just a flex benefits reboot? Lockton’s Mike Smith shares what he thinks will affect their success and adoption.

  • Employers hungry for improved enrollment, communications tools

    November 17, 2014

    EBN’s inaugural technology survey indicates that 41% of respondents plan to increase their spending on technology next year, with 45% having already increased their spending from 2013 to 2014. Much of that spending is directed toward new employee portals and front-end systems to better integrate and utilize various benefits functionalities (health, retirement, voluntary benefits and more).

  • Gamification helps workers take wellness home

    November 12, 2014

    If employers only look at wellness from a 9-to-5 point of view, they are missing valuable opportunities to engage employees. Wellness doesn’t end at 5 p.m., said one expert at the National Business Coalition on Health’s annual conference.

  • Private exchanges: ‘You have to provide the whole solution’

    November 10, 2014

    Acquired by Towers Watson in November 2013, private exchange provider Liazon is navigating a unique space. It is both owned by a consultancy and used by that firm’s competitors. Alan Cohen, co-founder and chief strategy officer of Liazon, discusses how all brokers fit into the exchange equation and what, in his view, makes an exchange, an exchange.

  • Aetna's bswift acquisition: A sign of more to come

    November 4, 2014

    Aetna’s planned acquisition of private exchange operator bswift may signal the start of more insurers acquiring private exchanges, experts in the industry say.

  • Aetna buys bswift: Why benefit brokers must pay attention

    November 3, 2014

    Commentary: There is more to Aetna’s announcement that it will acquire exchange provider bswift than meets the eye, says health technology consultant Joe Markland. In fact, it’s another signal that brokers need to recognize the benefits world is changing around them, he says.

  • Aetna to acquire private HIX provider bswift

    November 3, 2014

    Aetna announced Monday that it has entered into an agreement to acquire private health insurance exchange operator bswift for $400 million.

  • Private exchanges: 'Not a fad or flash in pan'

    October 30, 2014

    In a new series, EBA goes one-on-one with the heads of private exchanges. What makes one exchange different from the rest, and how do brokers fit in the mix? First up: Don Garlitz, bswift's executive director of exchange solutions.

  • Benefit agencies plan tech spending spree

    October 28, 2014

    EBA’s first-ever technology survey reveals where benefit agencies plan to invest their IT dollars.

  • Electronic signatures gaining ground in hiring, onboarding process

    October 27, 2014

    One would expect technology companies such as Google and Twitter to be at the forefront of using electronic signatures when recruiting talent. But increasingly, other industries are realizing the potential time and cost savings of using esignatures to increase hiring efficiency.

  • One claim a minute is not fast enough

    October 27, 2014

    Commentary: The industry is scrambling to keep pace with technology-fueled demands for speedy claims turnover. Aflac’s Laree Daniel explains how customer expectations are molding the industry response.

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