A day after her deputy apologized for the failures with the Affordable Care Act insurance exchange, U.S. Health Secretary Kathleen Sebelius followed suit and told Congress that she shoulders the blame for the botched rollout.
CMS is communicating minimally with the thousands of insurance brokers who went through training for the 36 federally-run exchanges, while prominent ACA spokespeople including the president repeatedly fail to mention brokers as a viable exchange information source.
While the rest of the country was trying to access exchange websites on Oct. 1 and having no luck, something remarkable happened in Connecticut.
Despite a CMS report Friday that nearly half of all applications completed so far are from the federally-run state exchanges, brokers on the front lines have a different perspective.
Just how will the fight in Congress over health exchange website glitches pan out? EBA spoke with former Capitol Hill staffer Drew Crouch, now director of government relations at Buck Consultants, about potential Republican strategies and if tax reform that would impact employee benefits might still be on the table for this year.
In this list of key Obamacare provisions effective for the plan year beginning this January, which ones apply to you, and are you ready?
The state-run exchanges in Washington and Kentucky have received positive press about their websites working in comparison to the federal, but brokers havent had much hand in the success.
Acknowledging Thursday that the exchange system wasnt tested enough, CMS director of communications responded to issues brought up by government contractors earlier in the day on Capitol Hill.
CGI Group, lead software developer for the 36 federally-run exchanges, acknowledges problems in Thursday's congressional hearing on healthcare.gov glitches, but asserts that "it will improve," and people will be able to enroll before penalties kick in.
To repair its troubled health care website, the Obama administration may need to add project workers with fresh talent, take portions of the system off line for days or weeks, and conduct more comprehensive tests to prevent crashes and delays, technology experts say.
A recent survey conducted by the National Business Group on Health shows surprisingly different results about employee ACA knowledge than a similar poll the organization commissioned in the summer.
As intelligence emerges about failed and rushed testing in the weeks leading up to the Oct. 1 launch of Healthcare.gov, an expert close to state-run exchanges says these issues may not be as easily fixed as the president alluded to on Monday.
Buck Consultants' Drew Crouch tells EBA that if the Healthcare.gov issues continue, Republicans may look to delay and defund the ACA again in January. He also discusses potential tax reform on Capitol Hill and how employee benefits might be affected.
President Barack Obama said the widespread flaws afflicting online insurance exchanges under his health care law represent only a portion of the program, as he sought to fend off critics of his signature legislative achievement.
The bugs that have plagued the rollout of U.S. health insurance exchanges will be fixed by Dec. 15, said Senate Finance Chairman Max Baucus, the lead author of the 2010 health care law.