Client Communication

  • Benefits innovation ‘stuck in neutral’

    September 30, 2014

    In a world where instant gratification and customization are a way of life, workplace wellness programs haven’t kept pace, says Scott Haverlock, senior manager, talent & total rewards with Niagara Bottling, Inc. and a keynote speaker at this year’s Benefits Forum & Expo.

  • Benefits education, communication paramount during the coming year

    September 29, 2014

    Communication will be a critical component of benefits administration in the future, according to Aflac’s Teresa White, who outlines benefit and HR trends for the upcoming year.

  • Employers should lobby for repeal of COBRA

    September 29, 2014

    Commentary: Health insurance companies, health care professionals, politicians, academics and public health advocates all have opinions about what health care reform in America should look like.

  • CDHPs may lead to less preventive care

    September 24, 2014

    Patients with a consumer-driven health plan receive fewer preventive services than patients in traditional health plans, a study by the Employee Benefit Research Institute found. The results give advisers an opportunity to work with clients to proactively address any differences in quality between CDHPs and traditional plans.

  • Gallagher introduces comprehensive client call centers

    September 22, 2014

    The health insurance landscape is more complicated than ever. One national brokerage firm is leading the charge in providing direct guidance to their clients and clients’ employees through a centralized call center system.

  • 8 tips to share with employees to ensure a successful open enrollment

    September 18, 2014

    As open enrollment season approaches, benefit managers are moving into high gear as they prepare to answer employee questions and concerns about their 2015 benefits. And as employees take on more responsibility for their health care, it’s more important than ever for them to understand how they can make the most of the programs and benefits their employers are offering.

  • New benefit offers education help to parents of special-needs children

    September 12, 2014

    myEdGPS helps working parents of special needs children map out an education plan for their child and offers guidance on how to access certain services through school systems, leading to tangible savings on health care costs for employers and health plans.

  • Brokers play increased role in private exchange adoption

    September 12, 2014

    A new analysis estimates even more employers will move active employees to private exchanges in part because brokers are taking on a bigger role in pushing them as a solution to rising health care costs.

  • Benefits professional of the year: Heather Vertrees

    September 11, 2014

    Heather Vertrees tunes up benefits at Fender Musical Instruments Corp. Her active role in a specialized wellness program for the company’s factory workers has earned her the Benefits Professional of the Year honor.

  • Restaurant trade association sets course to rebuild employee engagement

    September 10, 2014

    The National Restaurant Association’s Dawn Cacciotti is the recipient of EBN’s 2014 Judges’ Choice Benny Award.

  • 3 steps to take when reviewing fee disclosures

    September 9, 2014

    Commentary: Open enrollment time means employer clients will be reviewing fee disclosures. Columnist John Ludwig discusses several steps plan sponsors should take when reviewing the disclosures for accuracy and to determine if fees are fair and reasonable.

  • Early intervention is key in suicide prevention efforts

    PODCAST | September 9, 2014

    September 10 marks World Suicide Prevention Day. Lucy Henry, vice president of stakeholder relations at First Sun EAP, discusses how benefit managers can help employees through the grieving process when they are faced with the death of a co-worker.

  • 3 tips to succeed in a complex business environment

    September 3, 2014

    Commentary: It all starts with a mindset, says EBA Advisory Board member Mark Gaunya. Do you begin each day with a mentality of scarcity or abundance? One is a recipe for failure.

  • Ignore online marketing at your own risk

    August 27, 2014

    Commentary: The marketing efforts of independent brokers are “woefully behind,” says consultant Wendy Keneipp, who shares tips on how to keep up with your employer clients’ changing business practices.

  • Top health data breaches caused by hackers

    August 26, 2014

    The HHS Office for Civil Rights website of large data breaches lists at least 89 major incidents of hacking, which have become much more prevalent during the past two years. Here is a look at some of the largest.

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