Client Communication

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  • 5 ACA issues employers should be following

    October 14, 2014

    With the Affordable Care Act’s new reporting requirements fast approaching, employers and their benefit advisers need more than ever to keep abreast of what’s happening with the ever-changing health care reform law. Here are five ACA issues the national law firm Epstein Becker Green says employers need to be following.


  • 3 steps to winning the first appointment with a prospective client

    October 14, 2014

    Commentary: You only get one chance to make a first impression. Columnist Mel Schlesinger shares his tips on how to make that first appointment with a prospective client a successful one.


  • 8 flu shot myths debunked

    October 10, 2014

    A study conducted by the Trust for America’s Health found that one in five Americans (62 million) get the flu each year. Despite the numbers, fewer than half of Americans (45%) got a flu shot during the 2012-2013 flu season.


  • What benefits do your employees really want?

    October 9, 2014

    The features and services that you think workers will appreciate and use may be completely different than what employees actually desire, so communication is key - maybe even in the form of a company survey. Easy access is also key to better utilization.


  • 3 ways to counsel employers through an employee's depression-related return to work

    October 7, 2014

    Commentary: October is National Depression Awareness Month. Jeff Guardalabene, a mental health case manager with Standard Insurance Company, offers these tips on how to help your employer clients navigate this important but often uncharted territory.


  • 10 tips for better communication during open enrollment

    October 7, 2014

    Most employers think they are doing a better job communicating about the company’s employee benefits than their employees think they are. Benefit and payment solutions provider Alegeus Technologies offers tips for better communication during open enrollment.


  • 10 ways to be more memorable

    October 6, 2014

    Tips to help benefit advisers, benefit managers, and other benefit professionals stand out (in a good way).


  • Benefits innovation ‘stuck in neutral’

    September 30, 2014

    In a world where instant gratification and customization are a way of life, workplace wellness programs haven’t kept pace, says Scott Haverlock, senior manager, talent & total rewards with Niagara Bottling, Inc. and a keynote speaker at this year’s Benefits Forum & Expo.


  • Benefits education, communication paramount during the coming year

    September 29, 2014

    Communication will be a critical component of benefits administration in the future, according to Aflac’s Teresa White, who outlines benefit and HR trends for the upcoming year.


  • Employers should lobby for repeal of COBRA

    September 29, 2014

    Commentary: Health insurance companies, health care professionals, politicians, academics and public health advocates all have opinions about what health care reform in America should look like.


  • CDHPs may lead to less preventive care

    September 24, 2014

    Patients with a consumer-driven health plan receive fewer preventive services than patients in traditional health plans, a study by the Employee Benefit Research Institute found. The results give advisers an opportunity to work with clients to proactively address any differences in quality between CDHPs and traditional plans.


  • Gallagher introduces comprehensive client call centers

    September 22, 2014

    The health insurance landscape is more complicated than ever. One national brokerage firm is leading the charge in providing direct guidance to their clients and clients’ employees through a centralized call center system.


  • 8 tips to share with employees to ensure a successful open enrollment

    September 18, 2014

    As open enrollment season approaches, benefit managers are moving into high gear as they prepare to answer employee questions and concerns about their 2015 benefits. And as employees take on more responsibility for their health care, it’s more important than ever for them to understand how they can make the most of the programs and benefits their employers are offering.


  • New benefit offers education help to parents of special-needs children

    September 12, 2014

    myEdGPS helps working parents of special needs children map out an education plan for their child and offers guidance on how to access certain services through school systems, leading to tangible savings on health care costs for employers and health plans.


  • Brokers play increased role in private exchange adoption

    September 12, 2014

    A new analysis estimates even more employers will move active employees to private exchanges in part because brokers are taking on a bigger role in pushing them as a solution to rising health care costs.


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