Back Office Back Office

  • Improve profitability with today's online forum

    Tune in today at 3:00 PM to an online forum addressing lessons learned to improve profitability. Also find out how you can become EBA's 2008 Adviser of the Year and see where things stand with our "best" group vision rep contest. Nominations for both are now being accepted!

  • Talent trumps technology in the HR department

    How can advisers help their clients improve business processes in the HR department? By supporting high-tech solutions that help their people be their best. Human resource executives have consistently ranked technology and systems implementation as their top priority in HR service delivery. In 2008, however, employers report that their talent agenda is taking center stage.

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  • Benefits literacy as a service

    If advisers want to offer superior service, one way to start is by making sure employees understand their benefits. Employees may be functionally literate, but according to the National Institute of Medicine nearly 90 million Americans (and two out of three over age 65) are not "health literate." It's estimated that poor health literacy is costing the health care system $73 billion dollars.

  • What every adviser should know before jumping into a CRM contract

    On June 1st I completed the Boise Ironman, a 70.3 mile triathlon which was my first individual attempt in a triathlon. It was one of the hardest things I have ever done.

  • Sell it but don't overstate it - unless you want to get sued

    You are an experienced adviser who makes sure employees understand their benefits. You have developed question and answer sheets, brochures and Web materials all to ensure an informed workforce. No employee will ever say, "You didn't tell me I could or couldn't do that."

  • 2008 Employee Benefit Adviser of the Year

    Would you like to be Employee Benefit Adviser's 2008 Adviser of the year? Of course you would! The honor comes with a cover story on you and your company in the September issue of EBA, as well as complimentary conference admission to the 21st annual Benefits Forum and Expo -- the largest event in the nation solely dedicated to employee benefits -- where you will receive your award before benefit managers, HR executives and your fellow advisers.

  • Advising your own

    Most benefit advisers understand their role when it comes to educating employers and employees, but what about their responsibility to their own colleagues? There are numerous studies showing employees do not understand their benefits, and employees in the financial services industry are no exception.

  • Be our Employee Benefit Adviser of the Year!

    How? Nominate yourself or a colleague for EBA's 2nd annual Employee Benefit Adviser of the Year award. Don't hesitate. Take some time and fill out the nomination form today. It's the premiere award for our industry. While it is often imitated, it cannot be duplicated.

  • Burning Question: Merger musings?

    Last week's burning question focused on client relationship management programs. Based on reader responses, most advisers use CRM software and many feel it is essential to successfully running their business.

  • Managing benefits for Generation Y

    Tune in for Employee Benefit Adviser's first "Friday Fray" lunch speaker series. We'll have three industry professionals give short presentations on how to manage benefits with Generation Y in mind and there will be time to ask questions about your specific business issues.

  • Burning Question: Is CRM a necessary evil?

    Last week's burning question focused on adviser willingness to push voluntary products while this week's question looks at adviser strategies in firm management. Advisers answered last week's question by saying it is possible for employers to get "maxed out" on too much voluntary.

  • EBA's annual survey needs you!

    EBA's annual broker survey closes today and we need your help! We are surveying the benefits universe to find out how advisers are running their businesses, what products they think are hot and how they reach out to employers -- then, we're passing the benchmarking data on to you, so you can use that information to take your business to the next level.

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