Client Education

• Managing benefits for Generation Y

  Tune in for Employee Benefit Adviser's first "Friday Fray" lunch speaker series. We'll have three industry professionals give short presentations on how to manage benefits with Generation Y in mind and there will be time to ask questions about your specific business issues.

• Tackle consumerism models with today's panel

  Tune in today at 3:00 pm to an online forum where experts will offer tips and tactics for building consumerism models that meet employer demands.

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• Create or update your online identity to attract clients

  You only get one chance to make a first impression. That's why progressive advisers are fine-tuning their image on the Web - where many employers hunt for benefit services and information.

• How and why to be really bad at sales but really good at giving advice

  One of my employees was recently explaining to me the virtues of why a client should accept the offering of a particular product. As she spoke, I sensed she was trying to convince me that this solution made sense. The discussion continued and she said I was good at "selling" these ideas. That hit me as an extremely negative perception.

• Taking care of your client's other needs

  Chances are you stick to your knitting, marketing a core group of products and services to your clients. If so, you are not satisfying all of your client's needs, either. Then who is?

• Advisers should rededicate themselves to their job

  For small employers (less than 50 employees), there really isn't much you can do about health insurance premiums. Both you and the employer are at the whim of the insurance carrier. Marketing the plans every other year or so and looking for possible subsidies on comparable plan designs is about all you can do to hold rates down

• HR's increasingly versatile role

  Anyone who's been to a benefits trade show knows the events can yield some pretty unexpected things -- odd knickknacks at the booths, mechanical bulls, live animals -- anything to get your attention while trolling the expo halls. But the most surprising guest at recent trade show in Atlanta, Ga. was not the porcupine.

• Catch today's panel discussion on delivering service excellence

  Tune in today to an online forum where experts will offer tips and tactics for strengthening the adviser/client relationship. The presentation provides a variety of perspectives on customer service from a diverse panel of advisers.

• SMB Human Resources embraces multimedia

  Employee Benefit Adviser is proud to announce sister publication, SMB Human Resources -- a digital magazine targeting HR professionals at small- to mid-size businesses -- will launch its first multimedia issue online today.

• Opportunities on the other side of the language barrier

  Fernando Lopez sees a large wall keeping much of the Latino workforce from enrolling in their benefits and many advisers from capitalizing on an untapped market. With his new company, Lopez breaks down misconceptions, educates employees and shows the benefits industry how to see things from both sides.

Most Popular

• Employee dietary habits affect productivity

  Employers striving for a more productive workforce may want to begin their mission in the cafeteria. Employees with balanced diets have 10 times more energy, compared to workers with poor dietary habits, reports ComPsych Corp. in its 2008 Health & Productivity Index.

• Voters split over health care reform solutions

  Republican and Democratic voters have displayed differing views on the nation's health care problems in the primaries, says the New England Journal of Medicine?s report, Health Care in the 2008 Presidential Primaries.

• Talent trumps technology in the HR department

  How can advisers help their clients improve business processes in the HR department? By supporting high-tech solutions that help their people be their best. Human resource executives have consistently ranked technology and systems implementation as their top priority in HR service delivery. In 2008, however, employers report that their talent agenda is taking center stage.

Most Forwarded

• Taking off: Expectations for medical tourism continue to soar

• Separating self-funding fact from fiction