All a-Twitter

Social media and CRM software are converging, and rapidly.

By John Lamb
November 1, 2010

With the advent of the Patient Protection and Affordable Care Act and growing government intervention into the benefits industry, the consensus among industry experts is that becoming a trusted adviser and HR compliance consultant is the future role of successful brokers. More than ever before, clients will need expert advice and counsel - an invaluable resource to help HR with their benefits-oriented decisionmaking.

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