7 things your CEO won’t tell you about HR, but wishes you knew

HR/benefits professionals play an important role in an organization, but a common complaint is that when it comes to being involved in C-suite-level decisionmaking, they’re commonly left out of the mix. According to Jonathan A. Segal, partner and managing principal at Duane Morris LLP, sometimes pros shouldn’t be asking to be at the table, but instead asking when the table is meeting and showing up. Segal offers a few tips that he says CEOs don’t tell HR/benefits pros, but wishes they knew nonetheless. These seven strategies might help smooth communication and strengthen partnerships between you and executives.

Tip #7: Don’t inundate C-suite with minutia.

Senior management most likely doesn’t want to hear the nitty-gritty details of a problem. The response you’ll most likely get is, “Make it go away.” But Segal says, if you offer too little information, “[leaders will say], ‘Why didn’t you tell me?’ You can’t win.” The trick is to figure out what your boss absolutely needs to know and what he/she doesn’t. “Too much information is as bad as no information,” he says. He suggests that when faced with a problem, send your boss the issue at hand and a few statements that he/she can respond to with either true or false. “You want to make it so easy that they look at you as low maintenance."




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