It turns out that two of the most common consumer complaints about HIX plans mirror longstanding gripes about traditional health insurance, but there’s a movement afoot to ensure provider network directories are accurate and help patients better calculate and budget for out-of-pocket costs in the nascent online marketplace.

Insurance carriers whose health plans are sold in federal or state-run public exchanges would be required to update or correct their directories at least monthly...

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It turns out that two of the most common consumer complaints about HIX plans mirror longstanding gripes about traditional health insurance, but there’s a movement afoot to ensure provider network directories are accurate and help patients better calculate and budget for out-of-pocket costs in the nascent online marketplace.  read more »
A group of industry players connected to private exchanges launched a coalition Wednesday to serve as a forum to share ideas and best practices, and to increase awareness of private exchanges.  read more »
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