Commentary: Columnist John Ludwig asks, with all the effort put into fee disclosures and the money to produce them; does it really help the participant in the end?
Commentary: The industry is scrambling to keep pace with technology-fueled demands for speedy claims turnover. Aflacís Laree Daniel explains how customer expectations are molding the industry response.
Commentary: The HHS comment period for how to define a closely held, for-profit company continues. In the meantime, AmWINS Group Benefitsí Sam Fleet shares how third-party administrators are getting caught in the middle.
Commentary: What would you do differently if you knew you were going to sell or merge your business with another agency in the next 10 years? EBA Advisory Board member Andy Torelli shares lessons learned.
Commentary: Employers and advisers that embrace the full concept of wellness by implementing programs with these four elements have the ability to improve the physical health of employees and put corporate productivity and profitability back in the black.
Commentary: Benefit advisers hoping to remain relevant in this rapidly changing environment need to match their strengths to their client base, columnist Jack Kwicien says. In order to do that, some self-analysis is in order.
Commentary: You only get one chance to make a first impression. Columnist Mel Schlesinger shares his tips on how to make that first appointment with a prospective client a successful one.
Commentary: Good salespeople understand the impact of an effective opening statement. The Standardís Doug Waters provides five examples of conversation starters to transition to IDI from another product.
Commentary: Have you heard of Medicare observation status? Columnist Craig J. Davidson says it is creating a payment nightmare for older plan participants with Medicare Part A as the primary payer. Educate your groups with Medicare beneficiaries, Davidson says, because the rule has real consequences.
Commentary: When talking to non-profit HR executives, the common reasons The Principalís Aaron Friedman hears for low adoption include perceived cost and the idea that they donít feel like they can tell people what to do. These reasons donít hold water, he says.